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Author:
PECo
Date:
Apr 22, 2013
Subject:
Shimano Rod Warranty Service
Message:
Last Fall, I sent three broken St. Croix rods to St. Croix for warranty service: http://www.ctfishtalk.com/st-croix-warranty-service-t10811.html I had switched to Shimano rods [i:8aa51c7270][b:8aa51c7270]because[/b:8aa51c7270][/i:8aa51c7270] my St. Croix rods kept breaking, but was very pleased when St. Croix honored its warranty and replaced or repaired all three rods. :D Well, I ended up breaking three of my Shimano rods, too. :oops: I guess that I'm just a little too rough with my tackle. :roll: Anyway, the three broken Shimano rods all had a lifetime warranty (i.e., a Clarus two piece, a Clarus one piece and a Crucial), so I sent them to Shimano for warranty service. Shimano received the rods on April 8. When I arrived home on April 21, there were two seven foot long mailing tubes in my driveway. The delivery driver must have left them at my garage at least a day before I arrived home, because they had rolled across the driveway and warped from getting soaked by some rain (did it rain on April 19?). Anyway, I'm pleased to report that Shimano also honored its warranty and replaced all three rods. Whoo Hoo! :D
Author:
NorthEastFisherman
Date:
Apr 22, 2013
Message:
Shimano and St Croix are my two most favorite fishing brands. Great quality, great looks, great service. Actually now that i think, majority of my rods are st croix and my reels are shimano. And if you buy the rods/reels from cabelas or l.l. bean then its a sure replacement if your warrantys valid.
Author:
PECo
Date:
Apr 23, 2013
Message:
I checked the UPS Tracking Numbers on the shipping invoices. Shimano received my broken rods on 04/08 and sent the new replacement rods on 04/11. Now [i:a16c014ac5][b:a16c014ac5]that's[/b:a16c014ac5][/i:a16c014ac5] warranty service! :D Coincidentally, I bought a new Shimano Symetre 4000FL reel at Cabela's, today. Interestingly, the spool now includes the line capacity for PowerPro braided line. Of course, Shimano owns PowerPro.
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