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Author:
Bass Addict
Date:
Aug 29, 2009
Subject:
mom and pop fishing shops - frustrations
Message:
edited, just venting.
Author:
Nickp
Date:
Aug 29, 2009
Message:
Start shopping at ctoutfitters on the cylas deane highway justin.
Gary is an awesome guy to deal with. Carry tons of daiwa stuff.
Author:
Stratos17
Date:
Aug 29, 2009
Message:
Something I could never understand either Justin. It's not costing the owner of the shop anything, except future business. He just returns it for credit. Gives you a new one..done. Then you walk around the store and spend more money, a little gratitude for him for hooking you up.
Now, he will most likely never see you again. You will drive to Cabelas or a larger chain store to get service.
As in anything else these days, some people abuse warranty policies and manufacturers tighten up a bit. If legitament he should have honored the warranty.
If I were the store owner I would have handled it differently. I would have offered you an upgrade to a better quality reel at cost, retaining your loyality.
that usally works. Store breaks even, your happy..done
Besides, How much could a $25 reel actually cost him, $10-$15
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